Location: New York-New York City
Description: <div id="jobDescriptionText" class="jobsearch-JobComponent-description css-16y4thd eu4oa1w0"><div> <div> Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We're an innovative organization that's small enough to be agile and big enough to make a difference in our industry. Our flexible workplace is continuously evolving to ensure all employees feel: <ul> <li>Comfortable bringing their whole selves to work.</li> <li>Confident that they will be treated respectfully.</li> <li>Recognized for their performance and provided with equal opportunities to succeed.</li> </ul> At Argo, skill meets opportunity. If you're wired to raise your hand and ask, "Where can I help?", you'll thrive with us. </div> Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We're an innovative organization that's small enough to be agile and big enough to make a difference in our industry. Our workplace is continuously evolving to ensure all employees feel: <ul> <li>Comfortable bringing their whole selves to work. </li> <li>Confident that they will be treated respectfully. </li> <li>Recognized for their performance and provided with equal opportunities to succeed.</li> </ul> At Argo, skill meets opportunity. If you're wired to raise your hand and ask, "Where can I help?", you'll thrive with us. The VP, Claims – Casualty & Professional Lines role is based in New York City, NY and reports to the Head of Argo Insurance in Hamilton, Bermuda. Regular travel to Bermuda will be required. This position oversees and handles all excess casualty and professional lines insurance claims emanating from policies written by Argo Insurance in Bermuda. The successful candidate will be responsible for the effective management of a team of three claims adjusters (one in the UK and two in Bermuda) to ensure department goals are met. This includes providing training, mentoring, and technical oversight of the employees, hiring and retaining qualified staff, ensuring employee performance objectives and metrics are in place and being met, conducting quality assurance audits and providing feedback, and managing expenditures to budget/plan. Additional Key Responsibilities include: <ul> <li>Providing support to the underwriting team, actuaries and senior management, including advising on claims developments, trends and market issues and attending client meetings and market events to assist with business acquisition and developing the book; </li> <li>Ensuring full compliance with all stipulated global and local operating protocols, procedures and policies, service standards and regulatory compliance; </li> <li>Being a positive role model and proactively seeking to identify and implement continuous improvements to streamline the claims processes, procedures and systems to drive efficiency whilst promoting best practices; </li> <li>Working closely with claims adjusters/outside counsel to put cost-effective and appropriate litigation management strategies in place that will lead to the best overall outcome.</li> </ul> Key Requirements, Skills and Competencies: <ul> <li>A minimum 10 years' experience adjudicating direct excess casualty & professional lines claims with limited direction and a proven ability to negotiate, problem solve and make decisions with sound and reasoned judgment. Prior experience effectively managing claims adjusters preferred. </li> <li>A J.D. from an accredited university. </li> <li>Specialization across multiple jurisdictions but with a very strong focus on the US; </li> <li>In-depth knowledge and experience of assessing coverage under the Bermuda form as well as London and US excess forms with the ability to analyze complex coverage issues and challenge legal advice; </li> <li>Ability to build strong relationships with brokers and other insurance market participants in and outside the Bermuda market in large risk claims adjusting; </li> <li>Ability to understand and apply regulatory and legal requirements in the claims context; </li> <li>Ability to participate in industry conferences and committees; </li> <li>Effectively communicating with legal counsel and active participation in Mediation/Arbitration. </li> <li>Must work independently and demonstrate the ability to exercise sound judgment. </li> <li>Ability to travel approximately 15% of the time, usually to Bermuda</li> </ul> About Working in Claims at Argo Group <ul> <li>Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful. </li> <li>Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is. </li> <li>We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses. </li> <li>Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas. </li> <li>We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply. </li> </ul> <div> PLEASE NOTE: At this time, Argo Group will not sponsor an applicant for employment authorization for this position. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department at 210-321-8400. To all recruitment agencies: Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees. Argo Group is not responsible for any fees related to unsolicited resumes. Argo Group International Holdings, Ltd. is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The company is a wholly owned subsidiary of Brookfield Reinsurance Ltd. Argo and its insurance subsidiaries are rated ‛A-' by Standard and Poor's. Argo's insurance subsidiaries are rated ‛A-' by A.M. Best. More information about Argo is available at www.argogroup.com. We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to our HR Privacy Notice Our Benefits Developing our employees professionally and personally strengthens our organization. Argo Group offers an attractive Total Rewards package that includes: A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing. <ul> Flexible workplace policies that support employee well-being include compressed hours, flex-time, job-sharing, remote work, sabbatical leave, and holiday hours. Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs. In addition to traditional health and wellness plans, benefits include dental, disability, life insurance, medical, and vision insurance, matching 401(k) retirement savings, generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays and a paid voluntary day), paid caregiver and parental leave, paid bereavement, jury duty/court appearances, and military (up to 14 days) leave, employee assistance program (EAP), and an array of voluntary benefits. <li>Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development – Training magazine lists Argo among the Training "Top 125" Companies. Argo encourages career mobility and continuing education to pursue and maintain professional and industry designations, in addition to traditional university and higher education programs. </li> An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development. Active community outreach and volunteer programs. <li>A generous Employee Referral program that results in approximately 25% of all new hires annually.</li> </ul> </div> </div></div>
Posted: 19-Jul-2024
Updated: 09-Sep-2024
Practice Areas: Insurance
Specialties: Litigation
Experience: 10+ years
Employer Type: In-House

VP, Claims – Casualty & Professional Lines

Argo Group